The Chronicle: Issue 2012-34, August 21, 2012


What's Going Through The Intersection of Insurance and Technology?

CSIO and ACORD: Cross Border Standards and Broker Connectivity
One of the great excuses for not implementing broker connectivity in Canada has now been put well and truly to rest. Will brokers take advantage of the opportunity to find out what else stands in the way?

When It Comes to Big Data, Does Size Matter?
Recent reports suggest that size might very well matter when it comes to consuming and utilizating Big Data. But it might be the size of a human organ, not be the size of the data set, that is the critical success factor. Help us ‘think this through’. Have a read and let us know your thoughts.

The Intersection: Insurance-Canada.ca Blog
The Intersection

an Insurance-Canada.ca Blog


Business of Insurance

Sun Life Financial Canadian home marks 100-year birthday.
WATERLOO, ON, Aug. 14, 2012 - Sun Life Financial today celebrates the 100th anniversary of its Canadian headquarters building as the Company continues to grow its business in the region and support the retirement needs of an aging population.

LOGiQ3 Underwriting Training Program Uses Munich Re's Edge Underwriting Manual.
August 2012 – Canadian-based LOGiQ3 Corp. (LOGiQ3) – providing unique life underwriting training solutions to the insurance industry – has recently entered into a partnership with Munich Re for the use of their North America Life Underwriting Manual, EDGE.

RSA first to deliver electronic documents download using latest CSIO XML standards.
Toronto – July 31, 2012 – Leading property and casualty insurer RSA has introduced a significant enhancement to help increase broker efficiency and streamline workflows.

OSFI revises Earthquake Exposure Guideline.
The Office of the Superintendent of Financial Institutions (OSFI) is proposing changes to guideline B-9, Earthquake Exposure Sound Practices, for property and casualty insurance companies in Canada.

Admonished for high wages, ICBC raises rates.
On the same day B.C. Finance Minister Kevin Falcon admonished the Insurance Corporation of British Columbia (ICBC) for high wages and inflated management, the auto-insurer was given approval to boost its rates by 11.2%.

Claims

IBC: Alberta wind and thunderstorm insured costs over $100 million.
TORONTO, Aug. 14, 2012 - Insurance Bureau of Canada (IBC) reports that the estimated insured damage caused by the recent severe thunderstorm event that hit the Edmonton area in July amounts to more than $100 million.

SIMAC Head Injury Conference: “The Diagnosis, The Law, The Case Manager”.
Do you handle claims for individuals who have sustained a head injury? Are you confused over what type of imaging they have and why?




Data Analytics: Your Key to Better Customer Acquisition

This complimentary live webinar with Alexis Zamkow of Canada Post will cover the best practices for connecting with new customers, nurturing existing customers and helping your business thrive.

Thursday, September 13, 2012, 12:00 noon – 1:00pm (ET) Register now!

Topics will include:

  • Techniques to improve the targeting of new customers, regardless of your current application
  • Tips on building brand awareness
  • How to stay in touch with current customers
  • How maintaining fresh data translates to increased response and lower costs
  • A framework for performing data analytics that will help optimize future communications
  • How to access data (such as MPAC) that can help you create highly targeted and effective messages

Click here for more details.

Canada Post




Consumer Information

Average student university debt nearly $30,000.
As the summer draws ever closer to the end, families across the county are gearing up for back-to-school season. For many, their education plans include university.

Aviva using Smartphones for telematics in the UK.
Aviva, the UK's second largest insurer, is trying out technology that uses customers' smart phones to track their driving habits and adjust their rates accordingly.

Bad Crash Test results for Luxury Cars.
Most midsize luxury cars—including the Mercedes-Benz C-Class—performed poorly in a new frontal crash test developed by the US Insurance Institute for Highway Safety.

BC Hazy – Partly due to Russia.
Smoke from wildfires burning in Russia are contributing to hazy conditions throughout most of British Columbia, notes an alert from the province's Wildfire Management Branch.

Road rage due to commutes.
The daily grind for some workers happens before they even enter the office. A new study from CareerBuilder found that between dealing with traffic, other drivers and construction, workers are becoming increasingly agitated in their commute.

Feds fund flood prevention.
A new national program designed to reduce the impact of natural disasters is providing money to provinces that invest in flood-mitigation strategies.

Technology

Gauss virus hits online banking.
Online security firms are investigating a new cyber-threat believed to be targeting users in the Middle East.

Baby Boomers Not Digital.
Increasing numbers of baby boomers own smartphones and have accounts on social networks. But headlines that herald such developments can create a misleading impression about the underlying story.

Innovation Group Listed in Leading Industry Analyst Firm's 2012 Hype Cycle for P&C Insurance.
FARMINGTON, CT (August 15, 2012) – The Innovation Group plc (Innovation Group) today announced the company has been listed as a sample vendor in Gartner's "Hype Cycle for P&C Insurance, 2012" published by Kimberly Harris-Ferrante on July 27, 2012.


Joe's Corner:

I just have a couple of reminders for you this week. First, if you have not taken our telematics survey, please do so before the survey closes. Results will be published later this week. Second, register early for the Canada Post Webinar on Data Analytics.


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