The Chronicle: Issue 2015-12, March 24, 2015

What's Going Through The Intersection of Insurance and Technology?

Apple Auto: What Would DeLorean Say?
There is major buzz around the tech giants getting into the automobile business, the most recent of which is a growing mountain of evidence that Apple is acquiring assets and resources in aid of its push. I have no idea how an Apple entree into auto manufacuturing will play out. However, my Detroit soul is at high alert to two things. First, I think I've seen a low-budget prequel to this and wonder how it will track. Second, an Apple entrance might hold good news for the insurers who are prepared.

Telematics, Customer Engagement, and UBI: Two out of Three Ain't Bad
We've been getting the sense that UBI (usage-based insurance) is not getting the traction that many of us felt it would when it was re-introduced to the Canadian market a few years back. However, the investment in Telematics might be a key to customer engagement, even without reliance on premium discounts, or on insurance at all.

The Intersection: Insurance-Canada.ca Blog
The Intersection
an Insurance-Canada.ca Blog

Technology

Accenture helps carriers improve customer experience with SmartVideo technology
Accenture has enhanced its market-leading Accenture Life Insurance Platform (ALIP) by adding personalized SmartVideo capabilities that help life insurance and annuity carriers deliver dramatically improved customer experiences through digital channels. The new solution allows carriers to take advantage of engaging, personalized and data-driven videos at scale to help support and retain customers throughout the customer lifecycle.

Xpertdoc and e-SignLive by Silanis integrated solution supports Microsoft Dynamics CRM 2015
On the heels of the recent e-SignLive™ by Silanis and Xpertdoc Technologies Inc. partnership announcement, both companies have announced an integrated solution that supports Microsoft Dynamics CRM 2015 and Dynamics CRM Online. The joint solution from e-SignLive and Xpertdoc automates the entire document transaction lifecycle – from document generation to e-signature – directly from Dynamics CRM.

Zurich Canada goes live with Quindell Solutions technology
Quindell PLC, a market-leading global provider of professional services and digital solutions, is pleased to announce that Zurich Canada, part of the Zurich Insurance Group, has gone live with regul8™, Quindell's market-leading statistical reporting solution. Zurich Canada is using regul8 for the reporting of its policy and claims data to both the General Insurance Statistical Agency (GISA) and the Groupement des assureurs automobiles (GAA). The regul8 solution integrates with the core Zurich transactional systems including Guidewire Claims Center®.

Distribution

Foresters teams up with Canadian Mortgage App
Foresters, an international financial services provider, has teamed up with the Canadian Mortgage App to offer its contracted life insurance agents a meaningful way to connect with their customers. The top-rated app for mortgage calculations on the Canadian iTunes store and No. 2 on Canadian Google Play2, the app is a trusted tool that helps Canadians calculate the costs of home ownership while highlighting life insurance from Foresters as an affordable option to protect their investment and provide peace of mind.

Quindell: Trillium Mutual Insurance launches broker portal
Quindell PLC, a market-leading global provider of professional services and digital solutions is pleased to announce that Trillium Mutual Insurance (Trillium) has launched a first-of-its-kind broker portal. The new solution has two core functions – the first is to allow brokers to rate and underwrite new farm policies covering a wide scope of farm activity. The second is habitational, to cover similar functionality for multiple lines of habitational properties.

Optimum General Inc. obtains CSIO certification for eDocs
The Centre for Study of Insurance Operations (CSIO) is pleased to announce that Optimum General Inc. has achieved CSIO Certification for its eDocs solution. CSIO data exchange standards are company neutral and help solve data compatibility issues, facilitate more efficient and seamless integration of information and improve implementation of technology solutions. CSIO Certification is available to member insurance companies and vendors. eDocs is the first business activity available for certification, with plans to expand the program to cover other activities.

ingenie chooses Keal Technology as its Broker Management System Provider
Keal Technology, innovators in broker solutions, have announced that ingenie Canada Inc., an insurance telematics brand for young drivers, has selected Keal's SIG solution to support its newly launched online quote and buy system.

Consumer Information

belairdirect launches company blog to provide expert advice
belairdirect is proud to present its new company blog: belairdirect Magazine. With simplifying insurance as one of the company's core values, belairdirect also translates the simplicity theme to its blog, which provides quality content prepared by acknowledged insurance experts and well-known bloggers. Visitors will find information related to car and home insurance, but can also enjoy lifestyle related content, including home decor trends and current news related to cars and home ownership, as well as the latest must-have gadgets.

Subscribe here or view past issues.