Issue 2006-23: June 6, 2006

Claims

Crawford to conduct a pilot project utilizing SMART Insurance Technology™ from CGI.
May 19, 2006 TORONTO - Crawford Adjusters Canada has announced plans to conduct a pilot project utilizing SMART Insurance Technology™, a portal managed by CGI Insurance Business Services. Crawford's proprietary CMS Claims Management System™ will interface with the SMART portal to automate and streamline the communication process between claims adjusters and other participants on a claim. Crawford will be evaluating the portal's ability to drive quality customer service and efficiency throughout the pilot project.

Saskatchewan Mutual Insurance Selects MSB's IntegriClaim™.
Los Angeles and Saskatoon, Saskatchewan May 25, 2006 - Marshall and Swift / Boeckh (MSB), the leader in providing building cost data, estimating technology and consulting to the property insurance industry, and Saskatchewan Mutual Insurance (SMI), a successful P&C insurer operating in Alberta, Saskatchewan and Manitoba, announce SMI 's selection of MSB's IntegriClaimTM 8.0, the leading, most accurate property claims estimating and management solution in the industry today.

First General Services Canada Teams Up with Xactware Inc. to Improve Efficiency.
OREM, UTAH, May 25, 2006 - First General Services Canada has partnered with Xactware Inc. to enable its affiliate offices to operate more quickly and accurately in getting Canadian property owners back on their feet after a disaster.

Policy and Product Management

White Paper: "Legacy Systems a CIOs Dilemma" by OARBIC.
This paper is written to provoke thought about the problems that 20 - 30 year old legacy systems bring to the Property & Casualty insurance industry and what a CIO can do to resolve those problems.

Distribution

Manulife launches new policy information tool for Advisors.
WATERLOO, ON, May 29, 2006 - Manulife Financial, Individual Insurance will make it easier for advisors across Canada to look up their clients' policy information with a new tool called InfoDirect. This state-of-the-art online tool to support advisors with their individual insurance business reflects Manulife's continued commitment to bring top-level distribution technology to advisors.

Applied Systems tops list of ACORD award-winners.
Las Vegas, NV - May 22, 2006 - ACORD once again recognized Applied Systems' longstanding commitment to industry standards by naming the insurance technology company Vendor of the Year for Download and Upload. Applied Systems garnered nine awards-more than any other recipient-at the 14 th annual ACORD Awards ceremony held yesterday during the ACORD LOMA Insurance Systems Forum in Las Vegas, NV.

Consumer Information

Canadian Safe Boating Council: Wear It! (Yea, we've told you before) but It Floats, Will You?
For years the messages about wearing your Personal Floatation Device or PFD have been delivered by the boating safety community. "Boat Safe, Boat Smart - Wear It" and "It's Your Life....Preserve It" are familiar to all of us who enjoy time on the water. So why do we continue to ignore the message, putting ourselves, our loved ones and friends at risk?

High-Tech Mirror from Accenture Offers Look into the Future.
NEW YORK; May 16, 2006 - Accenture unveiled an experimental "mirror" that shows unhealthy eaters what they could look like in the future if they fail to improve their diets.

Top 10 least expensive cars to insure for 2006.
If you're still shopping for a vehicle, here is a list of the 10 cars most likely to command the lowest insurance premiums.

Business of Insurance

The CUMIS Group appoints new president and CEO.
May 26, 2006 BURLINGTON, ONT. --- On behalf of the board of directors of The CUMIS Group Limited, Chris Catliff, chair, is pleased to announce the appointment of Kenneth W. Lalonde as president and chief executive officer for the CUMIS Group of Companies, and venture manager of the Credit Union Insurance Services (CUIS) program, effective June 5, 2006.

Marketing and the Market Place

ING Canada partners with Aeroplan.
Monday, May 29, 2006 - Montreal and Toronto - Aeroplan and ING Canada Inc. today announced a national, multi-year agreement to offer Aeroplan members the opportunity to earn Aeroplan Miles on certain insurance products offered by ING Canada's insurance subsidiaries. Aeroplan members will be able to take advantage of this new partnership starting in September 2006.

Poll Shows 77% of US Adults Are Now Online: eMarketer.
MAY 30, 2006 - A number of analysts and pundits have said that the US Internet population has peaked, that due to socio-economic factors the proportion of users to non-users really cannot increase. But according to new a Harris Interactive poll, they are wrong.

Training For Our People

The Institute for Catastrophic Loss Reduction (ICLR) is pleased to invite you to Friday Forum: The Peterborough Flood.
The Institute for Catastrophic Loss Reduction (ICLR) is pleased to invite you to participate in a workshop with Malcolm Hunt, Director, Planning and Development Services, City of Peterborough; and Brian Worsley, Regional Manager (Ontario) of UMA Engineering's Water Resources section.

from Doug:

We had a wonderful heritage conference on the weekend. We toured several sites around Toronto - Fort York, St, James, Black Creek Pioneer Village - and had great speakers on history and genealogical topics. The weather smiled too, as our Annual General Meeting, indoors of course, coincided with Saturday's steady rain. The best part of all was meeting friends with common interests from across the country. Next year, Windsor ON.


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